Terms & Conditions — jaya90 Platform Rules

These Terms & Conditions ("Terms") constitute the entire agreement between the user ("you", "Player") and jaya90 ("we", "us", "the Platform") regarding your access to and use of the jaya90 website located at https://jaya90.app and all associated services, games, features, and content made available through the platform.

By registering an account, accessing the jaya90 website, depositing funds, placing a bet, participating in any game, or otherwise using any feature of jaya90, you confirm that you have read these Terms in their entirety, that you understand them, and that you agree to be bound by them. If you are accessing jaya90 on behalf of another person, you confirm that you have the legal authority to bind that person to these Terms.

jaya90 is operated as an online casino and sports betting entertainment platform targeted at adult players in Bangladesh. The platform offers casino games, live dealer tables, sports betting markets, and crash games. All services are provided in Bangladeshi Taka (BDT, ৳) unless otherwise stated.

These Terms apply to all users of jaya90 regardless of the device or browser through which they access the platform. Use of the jaya90 mobile site carries the same rights and obligations as use of the desktop version.

To open a player account on jaya90 and to use any real-money service on the platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis for as long as your account remains active:

• You must be at least 18 years of age. jaya90 strictly enforces an 18+ policy. Any player found to be under the age of 18 will have their account immediately suspended, all funds will be withheld pending investigation, and the matter may be referred to the appropriate authorities.
• You must be a natural person (not a corporation, trust, or other legal entity acting in a business capacity).
• You must not be accessing jaya90 from a jurisdiction in which online gambling is prohibited under applicable local law.
• You must not be a current employee, contractor, director, or close family member of any employee or contractor of jaya90 or any of its affiliated companies or game providers.
• You must not already hold an active account on jaya90. Each player is permitted to hold exactly one account. Duplicate accounts will be merged or closed at jaya90's discretion, and any bonus balances on duplicate accounts will be forfeited.

During registration, you are required to provide accurate, current, and complete information including your full name, date of birth, email address, and preferred payment method. Providing false, misleading, or incomplete information at registration is a breach of these Terms and may result in immediate account closure and forfeiture of any balance.

jaya90 reserves the right to require identity verification ("KYC") at any stage, including at registration, before processing a withdrawal, or at any time jaya90 reasonably suspects that account information may be inaccurate or that fraudulent activity may be occurring. KYC documents may include a valid national identity card, passport, utility bill, or mobile wallet statement. Failure to provide requested KYC documents within a reasonable time will result in suspension of withdrawal access until verification is completed.

You are solely responsible for maintaining the security and confidentiality of your jaya90 account credentials, including your username, password, and any two-factor authentication codes associated with your account. jaya90 will never ask you for your password via email, live chat, or any other channel.

You must not share your account credentials with any other person. All activity conducted through your account is your sole responsibility, regardless of whether that activity was carried out by you personally or by a third party who gained access to your account with or without your knowledge.

If you suspect that your account credentials have been compromised or that unauthorised access to your account has occurred, you must notify jaya90's support team immediately via live chat. jaya90 will take reasonable steps to assist in securing the account, but accepts no liability for losses incurred as a result of unauthorised access prior to the notification being received.

You are responsible for ensuring that all personal information held on your jaya90 account is kept up to date. If your mobile number, email address, or payment method details change, you must update your account information promptly. jaya90 is not liable for failed communications or payment failures resulting from outdated account information.

jaya90 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (BDT, ৳) through the following approved payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All deposit and withdrawal transactions are processed through encrypted, secure payment channels.

4.1 Deposits

Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to your jaya90 wallet within 60 seconds of the transaction being confirmed by the respective mobile payment provider. Card deposits via Visa and Mastercard may take up to 5 minutes to process depending on the issuing bank.

The minimum deposit amount on jaya90 is ৳200. There is no maximum single deposit limit, although individual payment method providers may impose their own transaction limits which are outside jaya90's control. You are solely responsible for checking the limits applicable to your chosen payment provider.

jaya90 does not accept deposits from payment methods or accounts that are not registered in your own name. Third-party deposits are strictly prohibited and will result in the deposit being reversed, account suspension pending investigation, and potential forfeiture of any associated winnings.

4.2 Withdrawals

Withdrawal requests are processed to the same payment method used for the most recent deposit unless jaya90's support team expressly approves an alternative method in writing. This policy exists to prevent money laundering and ensure funds are returned to their verified source.

The minimum withdrawal amount on jaya90 is ৳500. Withdrawal requests are reviewed and processed within 15 to 60 minutes under normal operating conditions. During periods of high volume — such as BPL match days or major promotional periods — processing times may extend to a maximum of 24 hours.

jaya90 reserves the right to request KYC documentation before processing any withdrawal. Withdrawal requests will be held in a pending state until identity verification is satisfactorily completed. jaya90 is not liable for delays caused by a player's failure to provide requested verification documents promptly.

4.3 Currency and Fees

All account balances, bets, winnings, bonuses, and transactions on jaya90 are denominated in Bangladeshi Taka (৳). jaya90 does not charge fees on standard deposits or withdrawals. However, your mobile wallet provider or bank may apply their own transaction charges, which are the player's sole responsibility.

jaya90 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms published alongside each individual promotion, which form part of these Terms. In the event of any conflict between these general Terms and the specific terms of a promotion, the specific promotional terms take precedence for that promotion.

Unless the specific terms of a promotion expressly state otherwise, the following general bonus conditions apply to all jaya90 bonuses:

• Bonus funds are subject to a wagering requirement before they can be withdrawn. The applicable wagering requirement will be stated clearly in the promotional terms.
• Bonus funds must be used within the validity period specified in the promotional terms. Expired bonus funds are forfeited automatically.
• Only one active bonus may be held on your account at a time unless jaya90 expressly states otherwise for a specific promotion.
• jaya90 reserves the right to void bonus funds and any winnings derived from them if there is evidence that a player has attempted to exploit or abuse the bonus system, including through the use of multiple accounts, coordinated play with other players, or the placement of low-risk hedging bets designed to satisfy wagering requirements without genuine play.
• Bonuses are non-transferable and have no cash value outside of their designated use on the jaya90 platform.

All bets placed and games played on jaya90 are subject to the specific rules of the relevant game or sports market, which are accessible within each game and betting market on the platform. These general Terms apply in addition to, and not in substitution of, those specific rules.

For sports betting, bets are accepted at the odds displayed at the time the bet is confirmed. jaya90 reserves the right to void bets placed at obviously erroneous odds resulting from a technical error. In such cases, the stake will be returned to the player's account without deduction.

For casino and slot games, all outcomes are determined by certified random number generation (RNG) systems. The theoretical return to player (RTP) percentage for each game is published within the game's information panel. jaya90 does not and cannot manipulate game outcomes in favour of the platform or any individual player.

For live casino games, the rules of the physical game as operated by the live dealer studio apply. Where a technical disruption occurs during a live game, the round may be declared void at the discretion of the studio provider, and all stakes will be returned.

jaya90 reserves the right to suspend, void, or cancel any bet or game round in the event of a technical malfunction, a sports event being called off, a result being reversed, or any other circumstance that renders a fair settlement impossible. The decision of jaya90 in such cases is final, subject to the dispute process described in Section 14.

The following activities are strictly prohibited on jaya90 and will result in immediate account suspension, forfeiture of balances, and may be referred to relevant authorities:

• Opening or operating more than one jaya90 account simultaneously.
• Using false, borrowed, or stolen identity documents during the registration or KYC process.
• Depositing funds obtained through unlawful means, including proceeds of fraud, theft, or money laundering.
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, play games, or interact with the jaya90 platform in a way that circumvents normal human play.
• Exploiting software bugs, game glitches, or pricing errors to gain an unfair advantage. Any winnings obtained through the exploitation of a known or suspected error must be reported to jaya90 support and will be voided.
• Collusion with other players to manipulate bet outcomes or game results.
• Match-fixing, spot-fixing, or any form of sports manipulation involving events available on jaya90's sportsbook.
• Attempting to reverse-engineer, copy, or replicate jaya90's software, game engines, or platform architecture.
• Using the jaya90 platform for commercial purposes or on behalf of third parties without prior written authorisation from jaya90.

jaya90 is committed to promoting responsible gaming and providing a safe, sustainable entertainment environment for all players. Gambling should always be treated as a form of entertainment, not as a source of income or a means of resolving financial difficulties.

jaya90 provides the following responsible gaming tools, all of which are accessible directly from the player account settings panel without requiring contact with the support team:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits. Limits take effect immediately when reduced. Requests to increase a limit are subject to a 24-hour cooling period.
• Loss Limits: Players may set a maximum loss amount over a defined period, after which further bets will be declined until the period resets.
• Session Time Alerts: Players may configure alerts that appear on screen after a defined period of continuous play, prompting a break and review of activity.
• Cooling-Off Periods: Players may suspend their account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, the account remains open but all betting and gaming functionality is suspended.
• Self-Exclusion: Players who require a more extended break may activate self-exclusion for a minimum of six months. Self-exclusion suspends all access to the account and prevents the player from opening a new account during the exclusion period.

If you believe your gambling is becoming a problem or that of someone you know, please visit the jaya90 Responsible Gaming page or contact the support team immediately via live chat. All responsible gaming requests are treated with the highest priority and handled with complete discretion.

All content on the jaya90 platform — including but not limited to the website design, layout, graphics, logos, icons, text, software, game interfaces, audio, video, data compilations, and brand identity — is the exclusive property of jaya90 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the jaya90 platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, publish, create derivative works from, or commercially exploit any content from the jaya90 platform without prior written consent from jaya90.

All game content on jaya90 — including slot titles, live casino streams, and crash game interfaces — is provided under licence from the respective game studios (including Pragmatic Play, NetEnt, Microgaming, Evolution Gaming, Ezugi, Spribe, and others). These providers retain all intellectual property rights in their respective game content.

To the fullest extent permitted by applicable law, jaya90 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the jaya90 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or service interruption.

jaya90 does not warrant that the platform will be available continuously or free from technical errors. Scheduled and unscheduled maintenance, internet outages, and circumstances beyond jaya90's control may occasionally result in temporary unavailability of the platform or specific features. jaya90 will use reasonable efforts to minimise downtime and to notify players of scheduled maintenance in advance.

jaya90's total cumulative liability to you for any claim arising out of or relating to these Terms or the jaya90 platform shall not exceed the total amount deposited by you to your jaya90 account in the 30 days immediately preceding the event giving rise to the claim.

jaya90 collects, stores, and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By agreeing to these Terms, you also agree to the terms of the jaya90 Privacy Policy. The Privacy Policy is available at jaya90.app/privacy-policy.

Personal data collected during registration and KYC verification is used exclusively for account management, identity verification, fraud prevention, responsible gaming monitoring, and compliance purposes. jaya90 does not sell personal data to third parties. Data is shared with payment processors, game studios, and fraud prevention services only to the extent necessary to operate the platform.

You have the right to request access to, correction of, or deletion of your personal data held by jaya90, subject to jaya90's legal obligations to retain certain records for a minimum period. Data access and deletion requests should be submitted to the support team via live chat.

jaya90 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Provision of false or misleading information at any stage.
• Failure to complete KYC verification within the required timeframe.
• Conduct that jaya90 reasonably suspects constitutes fraud, money laundering, match-fixing, bonus abuse, or any other prohibited activity.
• A court order, regulatory requirement, or instruction from a relevant law enforcement authority.
• Circumstances where jaya90 determines that continued operation of the account poses a risk to the platform, other players, or the integrity of games or sports markets.

Upon account closure for cause, jaya90 reserves the right to withhold some or all funds pending investigation. If the investigation determines that no wrongdoing occurred, any legitimately held balance will be returned to the verified payment method on the account. Players may request account closure voluntarily at any time by contacting the support team.

jaya90 reserves the right to amend, update, or replace these Terms at any time. Where changes are material — such as changes to withdrawal procedures, bonus conditions, or player rights — jaya90 will provide reasonable advance notice via the platform or by email to the address registered on the player's account.

Your continued use of the jaya90 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the platform and may request account closure by contacting the support team.

The date of the most recent revision to these Terms is always displayed at the top of this page. We recommend reviewing these Terms periodically to stay informed of any changes.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which jaya90 is operated. Nothing in this clause limits your statutory rights as a consumer under applicable local law.

In the event of a dispute regarding a bet settlement, game outcome, bonus calculation, or account action, players should first contact jaya90's support team via live chat. The support team will review the dispute and provide a response within 72 hours. jaya90 aims to resolve the vast majority of disputes at this stage without escalation.

If a dispute cannot be resolved through the support team process, the player may escalate the matter by submitting a written complaint to [email protected]. Written complaints will receive a formal written response within 10 business days.

If you have any questions regarding these Terms & Conditions, your account, or any aspect of the jaya90 platform, our support team is available to assist you 24 hours a day, 7 days a week, including during Bangladesh public holidays and major sporting events.

You can reach the jaya90 support team through the following channels:

• Live Chat: Available directly on the jaya90 platform — click the live chat icon from any page. Average response time is under 3 minutes.
• Email: [email protected] — formal and written enquiries. Response within 10 business days for written complaints.

jaya90's support team operates from Bangladesh Standard Time (BST, UTC+6) but is staffed around the clock to serve players across all time zones.